Who we are

Soutello IT is the commercial brand of Timoteo Eduardo de Carvalho Soutello Consultoria em Tecnologia da Informação LTDA, a Brazilian company (CNPJ 49.312.279/0001-38). The data controller for this website is Timoteo Soutello. You can contact us at contato@soutelloit.com.

Information we collect

We collect only the information needed to operate this website, respond to inbound contact, and understand at a high level how our content is performing. Specifically:

  • Information you provide directly. When you contact us by email or through any form, we receive the contents of your message, your name (if you share it), and your email address. We may also receive any additional information you choose to share when describing your project.
  • Automatic technical information. When you visit the website, our servers and analytics providers automatically receive standard technical data such as your IP address, browser type, device type, operating system, referring URL, the pages you view, and the date and time of your visit.
  • Cookies and similar technologies. See the section on Cookies and Analytics below.

We do not knowingly collect sensitive personal information (such as government IDs, financial account details, health data, or special categories under LGPD or GDPR) through this website.

Cookies and analytics

We use Google Analytics 4 (measurement ID G-Q7GPHFC3L0) to understand which pages are visited, where visitors come from, and how our content is being used. Google Analytics uses cookies and similar technologies to collect anonymized usage information. The data is processed by Google according to its own privacy practices, which you can read at policies.google.com/privacy.

Most browsers allow you to block or delete cookies through their settings. You can also opt out of Google Analytics specifically by installing the official browser add-on available at tools.google.com/dlpage/gaoptout.

Advertising

We may use third-party advertising services, including Google AdSense, to support the operation of this site. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and other sites on the internet.

Users may opt out of personalized advertising by visiting Google Ads Settings. They may also opt out of a third-party vendor's use of cookies for personalized advertising by visiting aboutads.info.

How we use information

We use the information described above for the following purposes:

  • To respond to your messages and questions.
  • To deliver consulting services if we agree to work together.
  • To improve our website content, structure, and performance.
  • To detect and prevent abuse, fraud, or technical issues.
  • To comply with applicable legal obligations.

We do not sell your personal information. We do not use your email or message contents to train AI models. We do not run intrusive advertising tracking beyond the analytics and advertising tools described above.

Sharing of information

We share information only with service providers that help us operate the website and respond to you. These currently include:

  • Google LLC, for analytics and (where applicable) advertising services.
  • Hosting and email providers used to make this website accessible and to receive messages addressed to our domain.

We may also disclose information if required by law, by a competent regulator, or to protect the rights, safety, or property of Soutello IT, our clients, or the public.

Data retention

We keep information for as long as needed to operate the website and to maintain reasonable business records. Analytics data follows the default retention periods set by Google Analytics. Direct communications (emails and project discussions) are retained for as long as the relationship is active, plus any additional period required by Brazilian tax, accounting, and commercial laws.

Your rights under LGPD and GDPR

Depending on where you live, you may have specific rights related to your personal data. In Brazil, the Lei Geral de Proteção de Dados (LGPD) gives you the rights to confirm the existence of processing, access your data, correct incomplete or inaccurate data, anonymize, block, or delete unnecessary data, request portability, obtain information about with whom we share your data, and revoke consent. In the European Economic Area and the United Kingdom, the General Data Protection Regulation (GDPR) provides similar rights, including the right to object to certain processing and to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at contato@soutelloit.com. We will respond within the timelines required by applicable law.

Security

We apply reasonable technical and organizational measures to protect the information we receive against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security, but we treat your data with care and discretion.

Children's privacy

This website is intended for adults and business audiences. We do not knowingly collect personal data from children under 13 years old (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in legal requirements. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated more visibly when reasonably possible.

Contact

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us at contato@soutelloit.com.